InsideOut Properties levels

level 1

Guest Readiness Services

Verify property is ready to welcome guests. We make sure the space is clean, fully stocked, and everything in its place.

  • Complete a pre-stay walk through checklist
  • Offer photo or video verification of guest readiness
  • Ensure toiletries/cleaning supplies are restocked for the cleaners
  • Recommend maintenance/troubleshoot repairs pre-stay
  • Supply a fresh welcome basket for each stay. See custom services
  • Custom services as requested for additional fee

$25 / service call

InsideOut Properties levels

level 2

Booking Management

  • Act as the primary point of contact for guests
  • Calendar management
  • Price optimization
  • Reply to all inquiries
  • Pre-approvals, accepting, or rejecting reservation requests
  • Pre-arrival guest communications
  • Post-arrival guest communications
  • Front line communication with guests/ Resolving issues/ Communicating with homeowner on any issues that require escalation
  • Post check-out guest communications and follow up
  • Reviewing guests after their stay

all For only 8% of confirmed bookings

InsideOut Properties levels

level 3

Full Co-Hosting Services

  • Create custom listing for homeowner on various platforms of homeowners choosing (includes free consultation on space and suggestions for maximizing booking potential)
  • Free staging assistance for listing
  • Photography and photo editing for listing
  • Create custom house manual for listing
  • Create guidebook for listing
  • Act as the primary point of contact for guests
  • Update all calendars on an ongoing basis
  • Reply to all inquiries
  • Pre-approvals, accepting, or rejecting reservation requests
  • Pre-arrival guest communications
  • Post-arrival guest communications
  • Messaging with guests during their stay
  • Assist with issues that guests may have during their stay, including lockouts, key loss, emergency maintenance, and other services as needed.
  • Resolve guests disputes with rental platform (Airbnb, VRBO, etc)
  • Post check-out guest communications and follow up
  • Review guests after their stay
  • InsideOut Properties Cleaning Services
  • InsideOut Properties Linen Services
Also includesadd
  • Ongoing listing optimization (adding or updating listing photos, descriptions, house manual, and/or guidebook and itineraries, and other content as needed)
  • Creating custom experience guidelines and/or guidebooks (if necessary)
  • Purchasing items for the listing for the homeowner
  • Ongoing pricing optimization and specials management
  • Manage communications with InsideOut cleaning service
  • Replenishment of necessities (such as bath products, toilet paper, trash bags, and others) at homeowners cost
  • Assisting with the coordination of repair services when necessary
  • Physical visitation of property for review of guest readiness (optional for resident homeowners)
  • Guest welcome gifts and/or specialty baskets

For an additional 10% of confirmed bookings

Custom Services

Gourmet Coffee & Tea Service

$25 A selection of gourmet coffees and teas, individually packaged and labeled. Service includes electric water kettle, French press, creamer, and a variety of sweeteners all arranged in a beautiful display for your guests.

Standard Welcome Basket

$10 2 water bottles with an assortment of snack crackers (peanut butter/cheese protein varieties). Also includes a selection of raisons and fruit/nut mixes individually packaged for guests to take on-the-go. We add a few chocolate bars for the sweet tooth as well.

The Guest Toiletry Basket

$15 Give your vacation rental property a more upscale feel with essential amenities provided for your guests. Shampoos, conditioners, bath & body soaps, toothpaste & toothbrushes, washcloths and more. WOW your guests with the little details that make a BIG impression.

Specialty Baskets

Prices vary Custom, handmade with unique artisan items from the Cape. We work with you to fit your needs and budget.

InsideOut Cleaning Services

Prices vary Our cleaning teams handle all cleaning turnovers with the highest degree of professionalism. Custom property checklists and pre-stay verification walkthroughs guarantee your property is guest ready!

InsideOut Linen Services

Click to view prices Don’t worry about packing the extra suitcase full of your own sheets and towels when you can arrive to a home that is completely made up and ready for you. Our linen concierge service offers high quality sheets, towels, and beach towels to make your stay stress free and easy!