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FAQs
How much or how little you provide is completely up to you, provided you supply the basic necessities (place to sleep & bathroom access). As long as it is clean and safe! InsideOut can help you become a successful host, no matter what size space you offer!
- Regular cleaning – cancellations or reschedules over 48 hours notice- no charge/under 48 hours notice- full amount of cleaning cost for the property
- Turnover cleaning (May 1st to October 1st) – Any changes or cancellations must be made one (1) week prior to event. Cancellations less than seven (7) day notice are charged the full cleaning fee for the property
We will try to respond immediately to all inquiries so on average between five minutes to within the first hour of receiving an inquiry.
The guests will contact us at any time during their stay should an issue arise. We can usually resolve the issue immediately. If it is determined that escalation is required, we follow standard procedure and contact the homeowner for further assistance.
No, depending on the platform you choose to rent through, additional insurance may or may not be provided for stays booked through them. HomeAway, for example, only gives the insurance coverage to rental transactions that go through them. If you were to block a week off on your HomeAway calendar for a booking you got through another source, such as Airbnb, that booking would be covered by the insurance provided by Airbnb. The new tax laws require new liability insurance amounts as well. We encourage all homeowners to check their policies and discuss this issue with their agents.
Rates will fluctuate based on the season, availability, and other factors. You will want to consider your minimum price first. This is the least amount that you are willing or are able to consider renting your space for. To determine this amount, you must consider your expenses:
- Cleaning costs – self or InsideOut housekeeping services
- Laundry costs – self or linen services
- Pool cleaning
- Insurance
- Etc
Once your minimum price is determined, we will work with you to do a pricing comp analysis based on other factors specific to your property.
Short Term Rental Tax Resources
Dept. of Revenue FAQ’s
The overview and FAQs on this page provide information on the law that expanded room occupancy excise to include short-term rentals and changes that apply to traditional lodging establishments.
https://www.mass.gov/info-details/short-term-rentals-frequently-asked-questionsMassTaxConnect Tutorials
These short video tutorials demonstrate how to navigate MassTaxConnect. They are designed for both beginners and experienced users. Make a selection from the videos below the player.
https://www.mass.gov/info-details/masstaxconnect-room-occupancy-excise-video-tutorials-for-operators-and-intermediariesText of the new law
An act regulating and insuring short-term rentals
https://malegislature.gov/Laws/ SessionLaws/ Acts/2018/Chapter337Jennifer DeSimone, Constituent Services Manager on this new law
Tax Department: (617) 887-6367
Toll-free in Massachusetts: (800) 392-6089
8:30 a.m.–4:00 p.m., Monday through Friday
Tax percentages for each town
A chart of the lodging tax for short-term vacation rentals in Massachusetts by towns located in the Cape Cod, Martha’s Vineyard, Nantucket and Just off Cape areas.
https://blog.weneedavacation.com/ short-term-lodging-tax-percentage-by-town