Verify property is ready to welcome guests. We make sure the space is clean, fully stocked, and everything in its place.
Full-Service Co-Hosting and Guest Readiness Services
level 1
Guest Readiness Services
- Complete a pre-stay walk through checklist
- Offer photo or video verification of guest readiness
- Ensure toiletries/cleaning supplies are restocked for the cleaners
- Recommend maintenance/troubleshoot repairs pre-stay
- Supply a fresh welcome basket for each stay. See custom services
- Custom services as requested for additional fee
CUSTOM SERVICESadd
- InsideOut Cleaning Service
- InsideOut Linen Services
- Coffee and Tea Service
- Welcome Baskets
- Specialty Baskets
- Spa Basket
- Birthday Celebration
- Anniversary Celebration
- Cape Cod Theme
- Fill Birdfeeders/Water Plants
$25 / service call
level 2
Booking Management
- Act as the primary point of contact for guests
- Calendar management
- Price optimization
- Reply to all inquiries
- Pre-approvals, accepting, or rejecting reservation requests
- Pre-arrival guest communications
- Post-arrival guest communications
- Front line communication with guests/ Resolving issues/ Communicating with homeowner on any issues that require escalation
- Post check-out guest communications and follow up
- Reviewing guests after their stay
all For only 8% of confirmed bookings
level 3
Full Co-Hosting Services
- Create custom listing for homeowner on various platforms of homeowners choosing (includes free consultation on space and suggestions for maximizing booking potential)
- Free staging assistance for listing
- Photography and photo editing for listing
- Create custom house manual for listing
- Create guidebook for listing
- Act as the primary point of contact for guests
- Update all calendars on an ongoing basis
- Reply to all inquiries
- Pre-approvals, accepting, or rejecting reservation requests
- Pre-arrival guest communications
- Post-arrival guest communications
- Messaging with guests during their stay
- Assist with issues that guests may have during their stay, including lockouts, key loss, emergency maintenance, and other services as needed.
- Resolve guests disputes with rental platform (Airbnb, VRBO, etc)
- Post check-out guest communications and follow up
- Review guests after their stay
- InsideOut Properties Cleaning Services
- InsideOut Properties Linen Services
Also includesadd
- Ongoing listing optimization (adding or updating listing photos, descriptions, house manual, and/or guidebook and itineraries, and other content as needed)
- Creating custom experience guidelines and/or guidebooks (if necessary)
- Purchasing items for the listing for the homeowner
- Ongoing pricing optimization and specials management
- Manage communications with InsideOut cleaning service
- Replenishment of necessities (such as bath products, toilet paper, trash bags, and others) at homeowners cost
- Assisting with the coordination of repair services when necessary
Optionaladd
- Physical visitation of property for review of guest readiness (optional for resident homeowners)
- Guest welcome gifts and/or specialty baskets
For an additional 10% of confirmed bookings
Custom Services
InsideOut Linen Services
Click to view prices Don’t worry about packing the extra suitcase full of your own sheets and towels when you can arrive to a home that is completely made up and ready for you. Our linen concierge service offers high quality sheets, towels, and beach towels to make your stay stress free and easy!